For those of us in the life-safety business, not responding isn’t an option. Not only that, we are trained to respond to some of the biggest, baddest disasters out there. So what do we do when we are too far from the client? What support can different agencies provide to not only the client, but to each other to ensure

that we are still delivering the life-saving services our clients deserve. This facilitative session and subject matter expert panel will walk us though urban and rural scenarios and extrapolate some best practices from the fields of Emergency Management, humanitarian assistance, volunteer management, and in planning for plain old prepare, respond, recover. The panel includes Mike Masto, Cindi Shank and Kimball Croft.